An interior panorama photo of Shuttleworth's manufacturing facility.
Photos courtesy of Shuttleworth
In 1962, Jim Shuttleworth embarked on a packaging machinery journey with Shuttleworth, Inc., Huntington, Indiana, which focused on high-speed hydraulic case packers for bottles and cans. After a successful first decade, Shuttleworth found its niche with developing the Slip-Torque® conveyor. This innovation represented a turning point in 1972, providing gentle handling and customizable features that distinguished the company in a competitive landscape.
The Slip-Torque conveyor's ability to prevent product crushing and overfeeding resonated with industries worldwide, leading to the establishment of a facility in Zulte, Belgium, in 1979 to meet European demand. Over the years, Shuttleworth continued to evolve, introducing the Slip-Trak® conveyor frame in 1990, designed for clean room, electrostatic discharge (ESD) and harsh environment applications. This adaptability was further demonstrated by opening offices in Kuala Lumpur, Malaysia, in 1996, highlighting the company's commitment to expanding its global presence.
The development of the Low Profile conveyor for better operator ergonomics, Zone Control conveyor for electronic and silicon wafer handling, and stainless-steel caustic designed Easy Clean conveyor for food and healthcare markets between 1997 and 2002 showcased Shuttleworth's dedication to industry-specific solutions. Under the leadership of Jim’s wife Carol Shuttleworth, who became President and CEO in 2003 following the passing of the founder, the company continued to originate and its acquisition by ProMach in 2011 further solidified its position as a leader in the market.Slip-Torque roller technologyPhotos courtesy of Shuttleworth
Shuttleworth's involvement with PMMI is crucial in staying ahead of the competition. Jim and Carol Shuttleworth, and Bret Ranc were each part of the decision to join PMMI and Shuttleworth has been an active member. Carol was instrumental in creating the Packaging and Processing Women’s Leadership Network (PPWLN). Shuttleworth has sent team members to the Leadership Development Program, has members on PMMI’s Global Marketing and Trade Show committees, and sends representatives yearly to PMMI’s Annual meetings. This engagement benefits Shuttleworth and contributes to the broader industry dialogue on best practices and innovation.
What Shuttleworth makes makes Shuttleworth
Shuttleworth's product line has expanded significantly over the years, moving beyond the transportation of product to include machines for accumulation, stacking, rotating, and more. This diversification allows the company to serve nine different industries, each with unique requirements. The company embraces 6S lean to keep everything organized and help with throughput, only working on what needs to be worked on, focusing on the next task to keep less on the floor and having it flow through manufacturing more smoothly. They also do root cause analysis and corrective actions for quality issues and have done Value Stream Mapping for each department to improve interdepartmental processes.
Project management at Shuttleworth operates like a well-oiled machine, with projects assigned according to their complexity and resource availability. The process starts with a discovery meeting to assess customer needs, followed by on-site visits and testing to ensure that specifications are met. After a purchase order is issued, a comprehensive process involving design reviews, engineering, and customer updates guarantees a seamless transition from order to delivery. As the project nears completion, internal Factory Acceptance Tests (FATs) occur, and customer FATs (virtual or in-person) are conducted as needed. Once the system is shipped, the project team hands off the project to its aftermarket department. Should a challenge arise in the field, Shuttleworth employs dedicated Service Custom Shuttleworth machineryPhotos courtesy of ShuttleworthTechnicians and Mechatronic Technicians, but will provide additional support from its controls department if needed.
A dedicated workforce
Shuttleworth's workforce is central to its 63 years of success. It is characterized by long-tenured employees whose dedication and expertise are invaluable. Many have been with the company for decades—including some up to 40 years–contributing to a culture of tribal knowledge and pride in one’s work. This commitment is reflected in the company's approach to product development, which involves partnering with other OEMs to enhance their offerings and meet diverse industry needs.
The company's focus on cultivating talent through partnerships with local universities like Purdue University and the Rose-Hulman Institute of Technology and a strong summer internship program further strengthens its position. By investing in the next generation of engineers and technicians, Shuttleworth ensures a steady flood of fresh ideas and skills. This approach not only addresses the industry's ongoing challenge of finding qualified personnel but also reinforces the company's commitment to fostering a culture of continuous improvement.
In addition to its technical prowess, Shuttleworth’s emphasis on customer relationships is a cornerstone of its operations. The company prioritizes understanding each client's unique needs, tailoring solutions that meet and exceed expectations. This customer-centric approach is evident in their meticulous project management process, which includes regular updates and transparent communication. By fostering strong client partnerships, Shuttleworth builds trust and loyalty, ensuring long-term collaboration and mutual success.
Looking ahead
A recent expansion of over 55,000 square feet at its Indiana headquarters highlights Shuttleworth’s readiness to meet future demands. With sustainability at the forefront of every CPG’s approach in 2025, Shuttleworth is proactive in developing solutions that align with eco-friendly practices. As companies seek to transition from plastic to paper, Shuttleworth conveyors' compatibility with paperboard canisters and containers offers clients options that reduce environmental impact without compromising performance.
Shuttleworth's legacy is one of adaptability and resilience. As it navigates the complexities of modern manufacturing, the company remains steadfast in its mission to deliver high-quality, customized solutions. This dedication to excellence, along with a deep respect for its history and people, positions Shuttleworth well for the challenges and opportunities that lie ahead.
Company Background
When established: 1962
Range of products:
Accumulation/Buffering Solutions
Machine Feeders
Laners
Stackers
Rotating/Orienting Solutions
Sorting
Custom conveyor and Product handling solutions
Executive team: VP – General Manager: Dan Nasato, North America Sales Director: Todd Eckert, Director of Engineering: Connor Hartford
Production/shipping volume per year: 100+ Systems & Solutions/year
Headquarters/manufacturing location(s): Headquarters & North American Manufacturing – Huntington, Indiana
European Manufacturing – Zulte, Belgium
Number of employees: 93
Number of field service personnel: 3
Facility square footage: 100k sq ft (manufacturing)
Geographic sales and support areas: North America, Europe, Southeast Asia
Slip-Torque roller technologyPhotos courtesy of Shuttleworth
