Hailing from Houston, Santos Maltez, key account manager, Sneed Coding Systems, spent nearly a decade in the oil and gas sector, a field known for its volatility. Coincidentally, his journey there began in the packaging department, where he handled steel parts for downhole oil applications. Despite surviving several industry downturns, the pandemic brought an unexpected halt to his career, leaving him among the millions suddenly jobless.
In September 2020, after months of uncertainty and countless job applications, Maltez found a new path with Sneed Coding Solutions. With guidance from seasoned colleagues Ken Mogensen and Charles Collins, Maltez quickly immersed himself in the intricacies of his new industry.
Transitioning to a new industry presented its own set of challenges. Maltez had to navigate the vast packaging landscape, learning about its diverse customer base and technical complexities. His approach was straightforward: embrace transparency and maintain a willingness to learn. This mindset proved invaluable, especially when he and colleague Alexa Marmolejo took the stage at EXPO PACK Guadalajara. The experience, though nerve-wracking, underscored the importance of preparation and adaptability.
For fellow emerging leaders, Maltez offers sage advice: remain open to learning, network with peers, and embrace experiences outside one's comfort zone. He emphasizes the importance of avoiding stagnation and continually seeking growth.
The most rewarding aspect of Maltez's role is witnessing the evolution of small businesses into industry powerhouses. Each company's journey is unique, and playing a part in their growth is both inspiring and fulfilling. Building lasting relationships with customers and helping them navigate their challenges is what drives him to excel.
Looking ahead, Maltez envisions taking on greater leadership responsibilities at Sneed, mentoring others, and tackling complex projects that challenge industry norms. His commitment to growth and innovation positions him as a key player in shaping the future of his field. As he continues to build on his successes, Maltez remains focused on contributing to a dynamic and ever-changing industry.
Maltez is the top sales rep/account manager for Sneed Coding Solutions’ biggest and most valuable customers, a ranking he has established in less than four years. Customers love his attention to detail when specing their equipment for proposals. His guidance through the purchasing process gives them a five-star experience and earned President’s Club recognition in 2021 and the Salesperson of the Year award in 2023. He shares his knowledge with colleagues, mentors younger reps, and coaches them on sales. He continually reads on sales techniques and strategies and enrolls in webinars to improve his knowledge and enhance his skills.
